Legal
Privacy Policy
Last updated 2026
VillageAway (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you visit this site, join our community, or book an escape with us, and how we use it.
What we collect
When you join our community, submit a trip inquiry, or book an escape, we collect the details you provide directly — such as your name, email, phone number, and travel preferences, along with details about the little ones traveling with you.
How we use it
We use your information to plan and personalize your escape, communicate with you about bookings and future trips, and verify payments. We do not sell your information to third parties.
Payments
Payments are made directly via M-Pesa Till and verified manually by our team. We do not store your payment card details, because we don’t collect them.
Contact us
If you have questions about this policy or want your information updated or removed, reach out at hello@villageaway.com.